Frequently asked questions. If you need further help, email admin@settlr.app.
Settlr reads your marketplace settlement report and your sales/order report side by side. For each order in the sales report it looks for a corresponding payout row in the settlement report — matching by order ID, amount, and date range. Any order that has no matching settlement row is flagged as missing.
Settlr currently supports Amazon, Flipkart, and Meesho. Each marketplace has its own report format; Settlr handles the parsing and normalisation internally.
Yes. Your files are stored in your private Supabase bucket and never shared with any third party. Row-level security ensures only you can access your data.
Settlr extracts TCS/TDS and GST-related deduction lines from your settlement reports so you can verify them against your books. It does not connect to any GST portal.
Yes. There are no long-term contracts. You can cancel your subscription from the Billing page at any time.
Go to Dashboard → Billing. You can upgrade, downgrade, or cancel your plan from there.